Tuesday, September 6, 2011


     Most people I know have written a letter to some store or company to complain about the poor service they've received or a product they bought that broke or had a defect.  I've written these letters of complaint as well.  But a friend of mine told me that for every letter of compliant you write you should write a letter of praise--to that store or company that has treated you incredibly well, has amazing products or provides top-notch customer service.  I love this idea.  It makes so much sense.   I started doing it myself, probably not as much as I should; but it feels wonderful to send a letter of praise like that to a complete stranger.  I encourage more people to do the same.

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