Tuesday, September 6, 2011
DAY 41: LETTERS OF COMPLAINT
Most people I know have written a letter to some store or company to complain about the poor service they've received or a product they bought that broke or had a defect. I've written these letters of complaint as well. But a friend of mine told me that for every letter of compliant you write you should write a letter of praise--to that store or company that has treated you incredibly well, has amazing products or provides top-notch customer service. I love this idea. It makes so much sense. I started doing it myself, probably not as much as I should; but it feels wonderful to send a letter of praise like that to a complete stranger. I encourage more people to do the same.